If a Firm Has a Service That Is Valuable, Rare

question 59

Multiple Choice

If a firm has a service that is valuable, rare, and costly-to-imitate, but a substitute exists for the service, the firm will

• A) achieve competitive parity.
• B) have a competitive disadvantage.
• C) have a temporary competitive advantage.
• D) gain a sustainable competitive advantage.

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Definitions:

Artifacts

Tangible or visible elements in an organization that represent its culture, such as language, attire, or symbols.

Kilmann-Saxton Culture-Gap

A model that identifies discrepancies between the existing and preferred organizational culture, often used to understand conflicts or challenges within companies.

Technical/Human Orientation

A theoretical perspective emphasizing the balance between technological skills and human social skills in organizational contexts.

Time Orientation

refers to the way individuals or cultures perceive and value time, influencing priorities, punctuality, and planning.