GM's Newest CEO, Dan Akerson, Is Building New Capabilities in Technology

question 31

True/False

GM's newest CEO, Dan Akerson, is building new capabilities in technology development and marketing, especially in customer service. This is an example of a CEO developing a dynamic capability as part of the key leadership action " Developing Human Capital and Social Capital."

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Definitions:

Agreeableness

Agreeableness is a personality trait characterized by warmth, kindness, and a tendency to cooperate and seek social harmony.

Extraversion

A personality trait characterized by outgoing, sociable, and energetic behavior.

Self-Esteem

An individual's overall subjective emotional evaluation of their own worth or personal value.

Narcissism

A personality trait involving excessive preoccupation with oneself, a need for admiration, and a lack of empathy for others.