What Does the Knowing-Doing Gap Refer To

question 35

Multiple Choice

What does the knowing-doing gap refer to?

• A)Managers know what to do but they make mistakes when they try to implement what they know.
• B)Managers know what to do but don't know how to communicate it effectively.
• C)Managers don't know what to do and they implement change programs that inevitably fail.
• D)Managers know what to do but have trouble implementing knowledge in the form of action.
• E)Managers do not know what to do and, as a result, they do not know what programs to implement.

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Definitions:

Workers

Individuals employed by others or working on their own to earn a living through the provision of goods or services.

Identity

“The conception of the self reflexively and discursively understood by the self” (Kuhn, 2006, p. 1340); the story of the self that we tell to both ourselves and others.

Social

Relating to society or its organization, emphasizing the interactions and relationships among individuals within a community.

Fixed

Something that is set or determined without change; often refers to something that is stationary or has a permanent position.