Telephone Hotlines Are Developed to Improve Horizontal Communication

question 63

True/False

Telephone hotlines are developed to improve horizontal communication.

---

Definitions:

Profitable Stores

Retail or commercial outlets that generate more revenue than the operating and other costs, thereby yielding profit.

Profit Based Compensation

A remuneration strategy where employees' or executives' earnings are directly linked to the profitability of the organization.

Sales Agent

is an individual or company authorized to sell products or services on behalf of a manufacturer or service provider.

Commission

A fee paid to an agent or employee for transacting a piece of business or performing a service, often a percentage of the sale price.