What Is the Relationship Between Employee Job Satisfaction, Customer Satisfaction

question 171

Multiple Choice

What is the relationship between employee job satisfaction, customer satisfaction, and organizational profitability?

• A)Employee job satisfaction is not related to customer satisfaction or organizational profitability.
• B)Employee job satisfaction is related to customer satisfaction and organizational profitability.
• C)Employee job satisfaction is related to customer satisfaction but not organizational profitability.
• D)Employee job satisfaction is related to organizational profitability but not customer satisfaction.
• E)Employee job satisfaction is not related to customer satisfaction, but customer satisfaction is related to organizational profitability.

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Definitions:

WordPad

A basic word processing program included with Microsoft Windows, offering more functionality than Notepad but fewer features than Microsoft Word.

Operating System

The software that manages hardware resources and provides services for computer programs.

COM1

COM1 refers to a communication port on computers, traditionally used for serial communication with peripherals.

File Name

The designated name for a file that identifies it in a file system, allowing users and software to locate and access it.