Define the Problem, Define Goals, and Generate Alternative Solutions and Select

question 41

Multiple Choice

Define the problem, define goals, and generate alternative solutions and select an approach comprise the classic three-step decisional or problem-solving model credited to Benjamin Franklin.What two steps were added to create the current five-stage interview model?

• A)Empathic relationship, closing
• B)Structuring the session, developing a checklist
• C)Empathic relationship, action
• D)Goals, story and strengths