What Are the Three Major Steps of Confrontation

question 1

Multiple Choice

What are the three major steps of confrontation?

• A)Step 1: Identifying conflict; Step 2: Pointing out conflicts and issues; and Step 3: Evaluating effectiveness
• B)Step 1: Building rapport; Step 2: Identifying discrepancies; and Step 3: Confronting client's thinking
• C)Step 1: Identifying conflict; Step 2: Countering client talk; and Step 3: Closing with a directive
• D)Step 1: Building rapport; Step 2: Pointing out conflicts and issues; and Step 3: Evaluating client response

Gain insights into the appropriate tone and content for condolence messages.

Master the correct use of command mood in writing clear and concise instructions.

Identify strategies for minimizing negativity in business communication.

Develop skills in crafting effective apologies within adjustment messages.

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Definitions:

Repossess

The act of taking back possession of property, typically by a seller or lender from a buyer due to lack of payment.

Rejection of Goods

The act of refusing to accept delivery of goods because they are defective, do not meet the specifications, or are otherwise not in conformity with the contract terms.

Reasonable Time

In contract law, the time that may fairly, properly, and conveniently be required to do the task that is to be done, with regard to attending circumstances.

Tender

refers to an offer to perform an obligation or to pay an amount to fulfill the terms of a contract, or it can refer to the act of submitting such an offer.