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Expectancy Violations Theory Suggests Context Plays a Role in Our

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Expectancy violations theory suggests context plays a role in our expectations for communication.


Definitions:

Consumer Purchase Decision

The process through which a consumer goes to select, purchase, use, and dispose of goods or services.

Financial Consideration

Factors relating to the financial aspects of a decision, including costs, revenues, profitability, and investment requirements.

Financial Transaction

An agreement or communication between two or more parties to exchange financial assets or value, such as cash, securities, or derivatives.

Consumer Purchase Decision

The complex process that culminates in a customer choosing to buy a product or service, influenced by a variety of internal and external factors.

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