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One way to soften negative news in a message is by suggesting a compromise or ________ to the receiver,such as suggesting that a loan applicant return with a cosigner to reapply.
Mary Whiton Calkins
Mary Whiton Calkins was a pioneering American psychologist and philosopher, known for being the first female president of the American Psychological Association.
Positive Reinforcement
A technique in behavior modification that involves rewarding a desired behavior to increase the likelihood of its recurrence.
B. F. Skinner
An influential American psychologist known for his work in developing the theory of behaviorism.
African American Psychology
A branch of psychology that focuses on the study of the cultural, social, and historical influences on the mental health and behavior of African Americans.
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