Wyandotte Industries Would Like to Provide Live Tech Support to Its

question 96

Multiple Choice

Wyandotte Industries would like to provide live tech support to its customers. What is the best communication channel for doing this?

• A)e-mail
• B)blog
• C)podcast
• D)instant messaging

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Definitions:

Dilemma

A situation in which a difficult choice has to be made between two or more alternatives, especially equally undesirable ones.

Brainstorm

Technique to generate as many ideas as possible for consideration.

Website

A collection of interlinked web pages hosted on the World Wide Web, accessible via the internet by users around the world.

Presentations

The act of showing and explaining the content of a topic to an audience or learner.