According to the Text, Why Are More Businesses Shifting Away

question 10

Multiple Choice

According to the text, why are more businesses shifting away from paper forms of communication, such as memos and letters, to e-mail and text messaging?

• A)The advances in information technology allow businesses to speed up the flow of communication.
• B)Businesses like their employees to be available after work hours.
• C)Memos and letters are no longer preferred because they leave a permanent record.
• D)Customers expect businesses to communicate using the technologies they prefer.

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Definitions:

Over-Estimating

In psychology, this refers to the cognitive bias where individuals predict that they are more likely to experience positive outcomes and less likely to endure negative ones compared to statistical evidence or past experiences.

Phenylketonuria

A genetic disorder that leads to the inability to metabolize the amino acid phenylalanine, requiring a strict diet to prevent intellectual disability and other health issues.

Egocentrism

The inability to differentiate between self and other, often leading to an individual perceiving, understanding, and interpreting the world primarily from their own perspective.

Narcolepsy

A chronic sleep disorder characterized by overwhelming daytime drowsiness and sudden attacks of sleep, often linked to abnormal REM sleep patterns.