One of W Edwards Deming's Beliefs About the Total Quality Management Philosophy

question 92

Multiple Choice

One of W. Edwards Deming's beliefs about the total quality management philosophy is that

• A) quality of supervision should be improved by allowing more time for supervisors to work with employees.
• B) management should embrace the philosophy that mistakes are often acceptable.
• C) work standards should be defined only as numbers or quotas.
• D) achieving better quality requires commitment more at the top management than at any other level.
• E) management should create an environment in which employees will follow orders rather than recommend changes.

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