The Value Creation Activities of a Firm Are Categorized as

question 115

Multiple Choice

The value creation activities of a firm are categorized as

• A) primary activities and support activities.
• B) strategic activities and functional activities.
• C) ancillary functions and tertiary functions.
• D) primary activities and core activities.
• E) goal-oriented activities and organizational activities.

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Definitions:

Aspiration Group

A social group that a person admires or seeks to emulate because of its status, lifestyle, or achievements.

Membership Privileges

Special rights, advantages, or services available exclusively to members of a specific group or organization.

Dissociative Group

A group whose values or norms an individual rejects or opposes, influencing their purchasing decisions and behaviors.

Net Promoter Score

Net Promoter Score is a measurement tool used to assess customer loyalty and satisfaction by asking consumers how likely they are to recommend a company's products or services to others.