Identify a Factor That Has Promoted Change in Operations Management

question 61

Multiple Choice

Identify a factor that has promoted change in operations management over the last five decades.

• A) Recognition of quality as a source of competitive advantage
• B) Adoption of a cost perspective
• C) Adoption of simpler supply chains
• D) Increased disregard for severe environmental problems

---

Definitions:

Social Identity Theory

The theory that people define and evaluate themselves largely in terms of the social groups with which they identify.

Social Dominance

The concept that some individuals or groups hold a higher status within a social hierarchy, often exerting power or influence over others.

System Justification

A theory suggesting that people have a tendency to defend, uphold, and rationalize the status quo, even when it is detrimental to their own interest.

Ingroup Bias

The tendency to favor and prioritize one's own group over others in various contexts, often leading to prejudice against outgroups.