Which of the Following Statements Is True of Ownership Utility

question 37

Multiple Choice

Which of the following statements is true of ownership utility?

• A) It boosts customer satisfaction by providing helpful information.
• B) It satisfies customer needs by providing the right products in the right place.
• C) It adds value by making products available at a convenient time for consumers.
• D) It adds value by making it easier for customers to possess the goods that they purchase.

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Definitions:

Task Identity

The extent to which a position necessitates the finishing of a complete and distinguishable piece of work.

Empowerment

The process of giving individuals or groups more control over their lives or the situation they are in, often by delegating power or resources.

Job Rotation

involves periodically moving employees to different tasks or roles within an organization to promote skill development and reduce monotony.

Job Enlargement

The process of increasing the range and variety of tasks assigned to a job to enhance job satisfaction and employee engagement.