Lint Port, an Apparel Company, Offers Personalized Customer Service in All

question 107

Multiple Choice

Lint Port, an apparel company, offers personalized customer service in all its stores and engages in post-purchase communication to take feedback from its customers. It also gives gift vouchers with customized messages to its customers on their birthdays. The company values the importance of building long-term customer relationships. In this context, which dimension of the business environment is affected the most?

• A) The competitive environment
• B) The legal environment
• C) The technological environment
• D) The political environment

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Definitions:

Strong Words

Language that is powerful, emphatic, and capable of evoking strong emotional responses or conveying assertiveness.

Effective Sentences

Sentences that are clearly expressed, grammatically correct, and efficiently convey a complete and precise meaning to the reader or listener.

Audience's Needs

The specific desires, expectations, and requirements that a target audience has from content, products, or services.

Point Across

Getting your point across refers to the act of communicating one's ideas or opinions clearly and effectively so that others understand them.