Refer to the Scenario Below to Answer the Following Question(s)

question 147

Multiple Choice

Refer to the scenario below to answer the following question(s) .
Reliable Tools Company is a manufacturer of hubs and axles for the trailer and heavy truck industry. Although Reliable Tools only has 15 customers, the company is the sole supplier of hub and axle components to those customers. Monthly sales at Reliable Tools are approximately $1 million. "You might say we have all our eggs in one basket," says owner Arthur Deetz.
It is critical that a competent sales force be maintained in order to nurture those few but large accounts. Ninety-five percent of Reliable Tools' customers are located in Michigan, Ohio, and Indiana, which means that travel time to all customers is relatively short. However, given the nature of the industry, time spent with each customer is crucial.
-Disadvantages of social selling include ________.

• A) its impact on efficiency
• B) its ability to provide information
• C) its expense and the difficulty of presenting some things via the Internet
• D) the ability to spot opportunities
• E) its impact on productivity

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Definitions:

Unconscious

The unconscious consists of the processes in the mind that occur automatically and are not available to introspection, influencing thoughts and behaviors.

Conscious

Being aware of and able to think about one’s own existence, sensations, thoughts, surroundings, and experiences.

Perceiving/Judging

Refers to one of the dichotomies in the Myers-Briggs Type Indicator (MBTI), indicating a preference in the way individuals process information and make decisions, either through perceiving (open-ended, adaptable, spontaneous) or judging (organized, decisive).

Extravert/Introvert

Extraversion and introversion are parts of a continuum of personality traits, with extraverts tending to be more outward-turning and sociable, while introverts are more inward-turning and reserved.