A Room Upgrade Offered by a Hotel to a Guest

question 9

Multiple Choice

A room upgrade offered by a hotel to a guest who often stays in the hotel is an example of ________.

• A) a frequency marketing program
• B) a basic relationship
• C) a club marketing program
• D) partner relationship management
• E) sustainable marketing

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Definitions:

Not-for-Profit Entities

Organizations that operate for purposes other than to make a profit, focusing on social, educational, or charitable activities.