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In the Context of the Rational Approach to Organizational Change,the

question 17

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In the context of the rational approach to organizational change,the difference between initial expectations and reality resulting from a temporary drop in performance or productivity as followers learn new systems and skills is called the expectation-performance gap.


Definitions:

Explicit

Information or material that is clearly and directly expressed or demonstrated, leaving no room for confusion or doubt.

Automatic Processing

The unconscious encoding of incidental or well-practiced information, such as space, time, frequency, and the meaning of words.

Encoding Failure

A situation where information fails to be stored into long-term memory, leading to the inability to recall it later.

Proactive Interference

The phenomenon where old information hinders the recall of newly learned information.

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