Identify Two Key Components of Service System Quality

question 105

Essay

Identify two key components of service system quality.Explain why these components are particularly important to service system quality (when compared to manufacturing system quality).

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Definitions:

Recessive

A term used in genetics to describe a trait or gene that is expressed only when two copies of the gene are present, as opposed to a dominant trait which is expressed when only one copy is present.

Klinefelter's Syndrome

A genetic condition affecting males, characterized by an extra X chromosome, leading to symptoms like reduced fertility and physical development.

X Chromosome

One of the two sex chromosomes, present in both males (XY) and females (XX), that carries genes responsible for the development of female physical characteristics and genetic disorders.

Masculine Characteristics

Traits or qualities traditionally considered to be typical or appropriate for men, such as assertiveness or strength.