Identify Three Human Resource Practices That Can Impede Customer Service

question 88

Essay

Identify three human resource practices that can impede customer service employees from delivering high quality service.Describe how you would modify each practice to promote high quality service.

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Definitions:

Action Potential

A temporary reversal of the electrical polarity of the neuron's membrane, facilitating the transmission of nerve impulses.

Excitation

The process or state of being energized or stimulated to action or to increased activity.

Inhibition

The process of suppressing or restraining a behavioral or biological response.

Stimulants

Substances that increase activity in the brain and body, often enhancing alertness, attention, and energy.