_____ Begins with Identifying Customers,both External and Internal,determining Their Needs,translating

question 49

Multiple Choice

_____ begins with identifying customers,both external and internal,determining their needs,translating customer needs into specifications,developing product features that respond to those needs,and developing the processes capable of producing the product or delivering the service.

• A)Quality planning
• B)Quality control
• C)Quality implementation
• D)Quality improvement

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Definitions:

Static Planning Budget

A budget based on the level of expected output before the period begins, and it does not change in response to actual activity levels.

Variable Costs

Expenses that change in proportion to the level of production or sales activities, such as raw materials and direct labor costs.

Actual Costs

The real costs incurred in the production of goods or the provision of services.

Revenue Variance

The difference between actual revenue and budgeted or forecasted revenue, indicating the performance of a business.