The Largest Impact of Information Technology for Service Has Been

question 31

Multiple Choice

The largest impact of information technology for service has been in:

• A)e-commerce.
• B)automated billing.
• C)order tracking.
• D)managing the rewards system.

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Definitions:

Manager Training

Education and training programs aimed at improving the skills, competencies, and effectiveness of managers.

Due Diligence

The thorough investigation or exercise of care that a reasonable business or person is normally expected to take before entering into an agreement or contract with another party.

Reasonable Steps

Reasonable steps are measured and practical actions taken to achieve a particular goal or to comply with legal and regulatory standards.

Event

An organized occurrence, gathering, or activity designed for a specific purpose or objective.