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Catchball is an up,down,and sideways communication process as opposed to an autocratic,top-down management style.
Q17: Which of the following individuals is credited
Q24: The 64-year-old resident newly admitted to a
Q29: If quality is built into the product
Q30: The person who buys an automobile for
Q34: Samsung Electronics Co.provides reference materials,benchmarking opportunities,reports to
Q48: Unexpected dissatisfaction occurs when expected quality is
Q68: The focus of human resources in _
Q74: The last step in Deming's "chain reaction"
Q99: The use of self-managed teams that combine
Q111: _ are targets and tolerances determined by