Define Each of the Following Terms as They Relate to Kano's

question 24

Essay

Define each of the following terms as they relate to Kano's model: dissatisfier,satisfier,and exciters/delighters.Explain how an exciter/delighter can become a satisfier in general and then provide a specific product example.

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Definitions:

Subjective Observations

Insights or notes based on personal feelings, opinions, or biases rather than objective facts.

Contemplation Stage

A phase in the process of change where individuals are aware a problem exists and are seriously thinking about overcoming it but have not yet made a commitment to take action.

Assessing Motivation

The process of evaluating an individual's level of willingness and eagerness to engage in certain activities or behaviors.

Lack Of Awareness

Refers to a condition where an individual or group is unaware of certain facts, information, or circumstances.