What Does the Textbook Show About Workplace Violence and Aggression

question 4

Multiple Choice

What does the textbook show about workplace violence and aggression?

• A) Over 40 percent of US employees report experiencing psychological aggression.
• B) Over 30 percent of US employees report being attacked with a knife, gun, or another weapon.
• C) More than 50 percent of the reported violent work incidents in the US occur in manufacturing industries.
• D) In the US older workers, those over 35 years of age, are more prone to physical violence and aggression.

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Definitions:

Representativeness Heuristic

A cognitive shortcut used in decision-making that relies on comparing the similarity of current situations to stereotypes or prototypes.

Cognitive Tendency

Refers to habitual patterns or biases in thinking that can influence judgment and decision-making.

Typical Prototype

An ideal or standard example of a particular category that embodies the most common and salient features of that category.

Expectancy Model

A theory that proposes an individual's motivation is determined by their expected outcome and the valuation of that outcome.