Which of the Following Does NOT Represent a Service Standard

question 47

Multiple Choice

Which of the following does NOT represent a service standard?

• A)Ninety five percent of customers checked in within three minutes of arrival.
• B)Hamburger fat content of 98 percent plus or minus one percent.
• C)Airplane departure plus or minus 15 minutes from scheduled time.
• D)Telephone answered within five seconds of first ring.

Understand the role of job classifications and benchmarks in determining pay.

Recognize the significance of legislation on compensation strategies and practices.

Understand the principles and methods used in job evaluation, including point systems and job classification.

Comprehend the concept of pay equity and its significance in compensation management.