Karen Is a Manager in a Large Restaurant Chain, and She

question 28

Multiple Choice

Karen is a manager in a large restaurant chain, and she wants to use situational interview questions while interviewing server candidates. As a result, Karen decides to ask

• A)"What do you think are your strengths and weaknesses as a server?"
• B)"What was a challenge you faced during your last job as a server?"
• C)"What do you like most about being a server? What do you like least?"
• D)"What would you do if a customer wanted to be seated away from small children?"

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Definitions:

Credit Policy

Guidelines that govern a company's extension of credit to customers, determining who is eligible and on what terms.

Credit Sales

Sales made by a business on credit, allowing customers to pay at a later date.

Receivables

Money owed to a company by its customers for goods or services that have been delivered or sold but not yet paid for.

Collection Procedures

Established methods used by businesses to follow up on and collect unpaid debts from customers.