While on His Lunch Break, Jamal, Who Works in IT

question 61

Multiple Choice

While on his lunch break, Jamal, who works in IT at a kitchen appliance manufacturer, was talking with his friend Carolina from accounting about how long his daily commute was and how much worse traffic had gotten in the past couple of years. Carolina confessed she had the same experience and was frustrated at how long it took her to get to and from work. Although they were from different departments, they both had the same 8:00 A.M. start time, as did a majority of the company's staff. Jamal imagined how nice it would be to come to work at 7:00 A.M. and leave at 4:00 P.M., which would allow him to miss both the morning and evening peak rush hours. Carolina thought it was a great idea, as did other employees sitting nearby who were listening to their discussion. In order to have a good shot at persuading the management team to institute earlier start times, it makes the most sense for Jamal and his co-workers to

• A)stage a "slow-in" by arriving late to work on purpose every day for a week and blame it on the traffic.
• B)organize with other like-minded employees and present their ideas to management as a group.
• C)approach each of their managers independently for approval to arrive at and leave work early.
• D)go on strike and refuse to return to work until their demands for alternate hours are met.

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Definitions:

Reinforcement Strategy

A plan or approach to strengthen certain behaviors, performance, or outcomes through positive or negative reinforcement mechanisms.

Self-regulation

The ability to monitor and control one's own behaviors, emotions, or thoughts, adjusting them according to the demands of the situation.

Positive Reinforcement

Increasing a desired behavior by rewarding it with a positive stimulus.

Organizational Behaviour Modification

A form of applied behavior analysis which applies psychological principles to the workplace to improve individual and group performance.