Operant Conditioning Theory Presents Four Major Techniques That Managers Can

question 69

Essay

Operant conditioning theory presents four major techniques that managers can use to influence the behavior of subordinates. Discuss each of these techniques and give a specific example of how a manager could use each of these techniques in attempting to change a subordinate's behavior.

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Definitions:

Nonverbal Cues

Communication signals that do not involve words, such as body language, facial expressions, and gestures.

Critical Listening

A listening mode focused on evaluating and analyzing the content of a message for accuracy and coherence.

Logic

The study of reasoning and argumentation in seeking to understand and analyze the principles that govern thought and rationality.

Evidence

Information or data presented in support of an assertion, claim, or case.