After One Person Shares an Idea, the Next Thing That

question 58

Multiple Choice

After one person shares an idea, the next thing that should happen in a brainstorming session is

• A)criticism of the idea.
• B)sharing of other ideas.
• C)acceptance and implementation of the idea.
• D)ranking of the idea.

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Definitions:

Responsiveness

The speed and quality with which an organization reacts to customer inquiries, complaints, or orders.

Assurance

A guarantee or pledge, often used in the context of service quality, ensuring customer satisfaction.

Empathy

The ability to understand and share the feelings of another, essential in building effective interpersonal relationships and crucial in service-oriented industries for understanding customer needs.

Tangibles

Physical items or goods that can be seen, touched, and possessed, as opposed to services or digital products.