Manager Scott Fairchild Is Upset Because Another Valuable Employee Has

question 34

Multiple Choice

Manager Scott Fairchild is upset because another valuable employee has just submitted her letter of resignation. Liana Cho is experienced, knowledgeable, and has gained much insight over the years into Synergy Company's culture and the software industry in general. She will be missed. Scott is alarmed by Synergy's high turnover rate. What is one thing he might do to address this problem effectively?

• A)Explain to employees that they must sometimes do things that go against their consciences, and offer them support for doing so.
• B)Keep employees aware of exactly what they are supposed to do and when and how they are supposed to do it.
• C)Praise employees for excellent job performance and offer them the freedom to use their own judgment on the job.
• D)Keep employees out of loop when it comes to planning and decision making, so that if an employee quits, valuable knowledge won't be lost.
• E)Hold a company-wide meeting in which he states that loyalty to Synergy is paramount and that disloyal employees will be laid off.

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Definitions:

Transitional Probability

Calculated as the proportion of employees, or the number of employees who have historically resided in a given employment state divided by the total number of employees in the job. The transitional probability of termination for a job that has 10 employees and historically has seen 2 leave every year is 2/10, or 20 percent.

Markov Model

A mathematical model that accounts for transitions from one state to another in a system, where the probability of each state depends only on the current state and not on the history of states.

HR Strategy

An organization’s approach to managing its human resources, designed to align HR practices with business objectives to gain a competitive advantage.

HR Shortage

A situation in which there are insufficient qualified candidates available to fill the required positions within an organization.