Roxanna Schwartzkopf Joined WestCorp, a Company with an Innovative Culture

question 98

Multiple Choice

Roxanna Schwartzkopf joined WestCorp, a company with an innovative culture, as a middle manager. Now she has been promoted to lead a team of subject-matter experts tasked with developing a new product line. Roxanna feels pressure to ensure the success of this risky new venture. When one of her team members, Jenna Sanders, approaches her with a daring new idea, Roxanna insists that Jenna defend the idea by presenting an hour-long slide presentation to management. Next, Roxanna subjects Jenna's idea to a formal review process that is still underway months later. As a result, Roxanna's team has made little progress, and the team members are losing motivation. Given WestCorp's culture, what should Roxanna have done instead to support the success of her new team?

• A)She should have allowed the team to proceed with the idea but constantly monitored their progress toward the goal.
• B)She should have prevented her team from participating in the planning process until she herself had defined their final objective.
• C)She should have shown a willingness to listen to new ideas and to take risks in developing new products.
• D)She should have created a well-defined hierarchy of authority and established clear reporting relationships for the team.
• E)She should have tested Jenna's idea at every stage of development by holding focus tests rather than doing internal reviews.

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Definitions:

Harm Model

A framework used to assess and regulate behaviors or policies based on the potential harm they may cause to individuals or society.

Aggression

A form of behavior characterized by physical or verbal attack, intended to harm or intimidate.

Mayhem

Refers to violent or extreme disorder, chaos, or disruption, often characterized by a lack of control.

Aggression

A range of behaviors that can result in both physical and emotional harm to oneself, others, or objects in the environment.