The Specific Set of Departmental Skills, Knowledge, and Experience That

question 78

Multiple Choice

The specific set of departmental skills, knowledge, and experience that allows one organization to outperform its rivals is known as the organization's ________ competency.

• A)strategic
• B)edge
• C)competitive
• D)core

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Definitions:

Observational Learning

The process of learning behaviors by watching and imitating others, as identified in the social learning theory.

Operant Conditioning

A learning process in which the strength of a behavior is modified by reinforcement or punishment, a concept developed by B.F. Skinner.

Classical Conditioning

Classical conditioning is a learning process through which an association is made between a naturally occurring stimulus and a previously neutral stimulus.

Classical Conditioning

A learning process that occurs when two stimuli are repeatedly paired; a response that is first elicited by the second stimulus is eventually elicited by the first stimulus alone.