Thomas Has Noticed That His Local Drycleaner Is Placing Advertisements

question 9

Multiple Choice

Thomas has noticed that his local drycleaner is placing advertisements promising 'Clothes so clean, you'll beam!' within an hour.However, every article of clothing he has sent to the drycleaner has been returned a week later with the same stains on them.Thomas' neighbours have the same complaints as well.Thomas is concerned about the conduct of the company.Which of the following is not an option available to Thomas?

• A)Thomas can seek the help of an industry ombudsman.
• B)Thomas can prosecute the company under the ACL.
• C)Thomas can lodge a complaint with the ACCC.
• D)Thomas can commence civil proceedings against the company for breach of ACL s 18.

---

Definitions:

Cycle Time

The total time from the beginning to the end of a process, procedure, or activity, often measured to assess efficiency.

Production Time

The duration taken to manufacture a product, from the beginning of the process to its completion.

Product-oriented Layouts

Product-oriented layouts are designs in manufacturing facilities where equipment and processes are arranged according to the sequence of operations for a particular product.

Work-in-process Inventories

Goods partially finished in the manufacturing process; this inventory is not ready for sale and is considered an asset on the balance sheet.