Bill Advises Mary That There Are Essentially Three Strategies to Achieving

question 24

Multiple Choice

Bill advises Mary that there are essentially three strategies to achieving goals.Assuming Bill is correct, how would he describe these three strategies?

• A) do nothing, do nothing different from status quo, do something different
• B) segment, target, position
• C) customer satisfaction, customer loyalty, customer retention
• D) be the leader, be a quick-follower, be a follower

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Definitions:

Positive Trait

An enduring quality in a person that is regarded as beneficial or leads to positive outcomes.

Gratitude

Recognizing and concentrating on the good things in one’s life and being thankful for them.

Administers Rewards

The act of providing benefits or recognitions to individuals as a form of reinforcement or an incentive for desired behaviors.

Fairness

The quality of making judgments that are free from discrimination or bias, and uphold the principles of equity and justice.