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Identify Three Types of Information That Can Be Gathered from Customer

question 88

Essay

Identify three types of information that can be gathered from customer satisfaction surveys.


Definitions:

Position Analysis Questionnaire

A standardized tool used by organizations to collect detailed information about job roles, responsibilities, and requirements.

Job Information

Details regarding a specific job or employment position, including duties, requirements, benefits, and conditions of work.

Advantages and Disadvantages

The positive and negative aspects of a given situation, decision, or strategy, considered in order to make informed choices.

Simplifying Jobs

The process of redesigning jobs to make them more straightforward and less complex, often by eliminating unnecessary tasks or responsibilities.

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