Examlex
In terms of customer dissatisfaction, when things go wrong, research suggests that the primary means to regaining the customer is through an empowered frontline employee.
Objective Tests
Assessments with fixed answers that are scored in a standardized manner, minimizing subjectivity.
16 PF
A personality test that assesses sixteen primary personality factors, developed by Raymond Cattell.
Children
Young human beings who are not yet adults, characterized by a period of growth and development.
Study Personality
The academic research of understanding differences in individual's characteristics, behaviors, emotions, and thought patterns.
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