__________ Factors Are Actions That Go Above and Beyond Customer

question 28

Multiple Choice

__________ factors are actions that go above and beyond customer expectations.

• A) Motivating
• B) Hygiene
• C) Extra
• D) Bonus

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Definitions:

Conversion Costs

Manufacturing costs, including direct labor and overhead, that are incurred in converting raw materials into finished products.

Process

A series of actions or steps taken to achieve a particular end in a business or manufacturing environment.

Production

The process of transforming raw materials or components into finished goods ready for sale, using labor, machinery, tools, and other resources.

Operations

The day-to-day activities necessary for an organization to run effectively, encompassing production, distribution, and fulfillment of products or services.