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Which of the Following Tools Is Most Closely Associated with Quality

question 25

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Which of the following tools is most closely associated with quality function deployment?


Definitions:

Defence Mechanism

Psychological strategies brought into play by the unconscious mind to manipulate, deny, or distort reality in order to defend against feelings of anxiety and unacceptable impulses.

Displacement

A psychological defense mechanism where an individual shifts emotions from one object or idea to another, often less threatening, target.

Projection

A defense mechanism where an individual ascribes their own unwanted thoughts, feelings, or motives to another person.

Classical Conditioning

A learning process that occurs through associations between an environmental stimulus and a naturally occurring stimulus.

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