Which of These Companies Uses a Strategy of Operational Excellence

question 89

Multiple Choice

Which of these companies uses a strategy of operational excellence?

• A) BMW
• B) McDonald's
• C) IBM
• D) Apple

---

Definitions:

Immerses Consumers

The strategy or experience designed to deeply engage customers with a product, brand, or service through immersive and interactive methods.

Cost Leadership

A business strategy aimed at becoming the lowest-cost producer in an industry.

Overhead

Ongoing business expenses not directly tied to creating a product or service but necessary for the business's operation, such as rent, utilities, and administrative costs.

Inventory Management

The process of overseeing and controlling the ordering, storage, and use of components that a company will use in the production of the items it will sell as well as overseeing the quantities of finished products for sale.