Examlex
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New Customer
An individual or entity who has never previously purchased from or engaged with a business.
Service Quality Dimensions
The aspects through which customers evaluate the quality of a service, typically including reliability, assurance, tangibles, empathy, and responsiveness.
Selling Process
A sequence of steps taken by a seller to engage a buyer and facilitate a transaction.
Sales Staff
Employees within an organization responsible for selling products or services directly to customers.
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