The Quality Assurance Function Helps to Achieve Quality By

question 78

Multiple Choice

The quality assurance function helps to achieve quality by:

• A)ensuring that the firm provides adequate training to its salespeople so that they can appropriately answer all customer queries.
• B)ensuring that the firm complies with laws and regulations regarding such things as product labeling, packaging, safety, and transportation.
• C)providing special statistical studies and analyses to the manufacturing or business support functions.
• D)authorizing sufficient budgeting for equipment, training, and other means of assuring quality.

---

Definitions:

CRA

The Canada Revenue Agency (CRA) is a governmental agency that administers tax laws for the Canadian federal government and for most provinces and territories.

Financing Decision

The decision-making process regarding the best way to acquire necessary funds to invest in long-term assets.

Investment Decision

The process of evaluating and selecting from among available investment opportunities, considering financial resources and risk tolerance.

Lease-Purchase Analysis

A financial evaluation method to determine the financial advantage between leasing and purchasing an asset.