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Feigenbaum defined the term _____ as an effective system for integrating the quality development,quality maintenance,and quality improvement efforts of the various groups in an organization so as to enable production and service at the most economical levels which allow full customer satisfaction.
Manufacturing Cycle Efficiency
A metric that evaluates the efficiency of a manufacturing process by comparing the value-added time to the total production time.
Queue Time
The duration that an item spends waiting to be processed or serviced in a system.
Delivery Cycle Time
The total time taken from receiving a customer order to the delivery of the product, indicating the efficiency of the production and delivery system.
Manufacturing Cycle Efficiency
A performance metric that measures the efficiency of the production process by dividing the value-added time by the total cycle time.
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