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In college, Ted was involved in a sports team and a political group.He has always tried to see people for who they and without bias, and has purposely gone out of his comfort zone with people who seem culturally different than himself just to learn more about other cultures and perspectives.He has landed a systems analyst position with a global corporation, which will require him to work with teams in different countries.In his first week, he has anxiety about communicating by phone and email knowing that one of his strengths has always been reading body language.He also does not understand a lot of what is being said through heavy accents.Based on what you have read in the chapter about communicating in diverse environments, discuss 3 strategies he should use to communicate successfully on the job.
Cochlea
A spiral-shaped cavity in the inner ear containing the organ of Corti, which produces nerve impulses in response to sound vibrations.
Cornelius Vanderbilt
An American industrialist and philanthropist who built his wealth in railroads and shipping during the 19th century.
Jenny Jerome
An American socialite best known as the mother of Winston Churchill, Prime Minister of the United Kingdom during World War II.
Stenographers
Professionals who specialize in the transcribing of speech, often in legal or business settings, into written form using shorthand or a stenotype machine.
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