According to the Classification System Proposed by Juran,customers Who Belong

question 4

Multiple Choice

According to the classification system proposed by Juran,customers who belong to the group of 'the vital few':

• A)need only standardized attention as a group.
• B)deserve special attention on an individual basis.
• C)can be targeted through mass marketing strategies.
• D)have needs and requirements that differ from general customers.

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Definitions:

Opposite Sex

Opposite sex typically refers to the other of the two primary biological sexes, male or female, in relation to an individual.

Oedipal Complex

A concept in psychoanalytic theory referring to a child's unconscious sexual desire for the opposite-sex parent and jealousy towards the same-sex parent.

Male Child

A young male human, often referred to as a boy.

Desires

Strong feelings of wanting or wishing for something to happen.