With Respect to American Express's Change Process,which of the Following

question 22

Multiple Choice

With respect to American Express's change process,which of the following steps answer the question "Why are we doing this?"

• A)Scoping the change
• B)Driving commitment
• C)Creating a vision
• D)Sustaining momentum

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Definitions:

Price

The amount of money expected, required, or given in payment for something.

Terms of Agreement

The specific conditions or clauses that are agreed upon by parties in a contract or agreement.

Satisfaction

The feeling of pleasure or contentment arising from the fulfillment of one's needs or desires.

Concessions

Compromises made by negotiating parties where one or more participants agree to make a change in their position to reach an agreement.