Which of the Following Is True About the Stage 1

question 67

Multiple Choice

Which of the following is true about the stage 1 of the Baldrige roadmap to performance excellence?

• A)At this stage projects succeed often enough for most of the organizations, but the overall culture does not change and system-wide performance excellence is elusive.
• B)At this stage approaches of leadership, such as values deployment and culture building, begin to link and align with the operational processes of the organization.
• C)At this stage organizations opt to wait for mandates and regulations, and they implement change when required to maintain compliance.
• D)At this stage senior leaders begin to experience traction on their organizational transformation strategies.

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Definitions:

Indirect-Order Message

Communication that presents its main idea or conclusion after providing all necessary background or supporting information.

Expert Opinion

An assessment or judgment made by someone with extensive knowledge or expertise in a particular area.

Closing Message

The final part of a communication that summarizes the main points or objective, often with a call to action or conclusion.

Refusal

The act of declining to accept, agree to, or comply with something.