As Performance Excellence Practices Are Used Routinely Within an Organization,its

question 1

True/False

As performance excellence practices are used routinely within an organization,its people learn to believe in the underlying principles of total quality,and cultural changes can occur.

Understand the permanence of learned behavior changes resulting from practice or experience.

Recognize the difference between reinforcement and reward and their implications in reinforcement theory.

Understand the applications of classical conditioning in marketing and organizational branding.

Understand the fundamental principles of reinforcement in behavior modification.

---

Definitions:

Opportunity Rate

The rate of return of a foregone investment compared to the potential return on the chosen investment.

Net Float

The difference between checks written against and deposited in an account, reflecting the time lag between writing a check and clearing it.

Available Balance

The amount of funds in an account that are accessible for withdrawal or use, considering any pending transactions.

Book Balance

The amount of money on record in a company’s financial accounts, often compared to the available cash balance to identify discrepancies.