Examlex
When evaluating services in terms of marketing strategies,a(n) _____ quality is a characteristic that can be assessed only after use.
Problem Identification
The initial step in the problem-solving process that involves recognizing and defining a problem or challenge that needs to be addressed.
Framing
The way information is presented or communicated, which influences how it is perceived and interpreted.
Anchoring Effect
A cognitive bias where individuals rely too heavily on an initial piece of information (the "anchor") when making decisions.
Sunk Costs
Costs that have already been incurred and cannot be recovered, and should not affect future decision-making processes.
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